Case Study
Smooch Rings came to us with a really unique business model. They needed us to convey their professionalism immediately, and with no purchasing online we needed to ensure people felt comfortable making an appointment to see the products.
Competitor analysis was conducted in the early days of the project and we worked through what customers would want to see before booking an advisor. The key was simple presentation with no hidden costs or charges, getting the scale of customisability across to the viewer as well as many prompts to get in touch.
The website was a huge success after launch. Almost immediately we saw visitor bounce rates cut in half, and appointment bookings doubled.
Since the website went live, we’ve been working with Smooch Rings on a few key additions such as a wonderfully helpful map based show search so that couples can see which shows their local advisor will be attending.
Testimonials feature prominently, to put potential customers at ease that they’ve found a trustworthy and reputable manufacturer. There’s lots of information in the supporting pages that will tell how knowledgeable and professional the staff are.
Their bespoke online system consists of an innovative way to store a database of the thousands of different rings with stunning photography as well as clear pricing and appointment bookings.
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Pristine Condition has experienced an exceptional service working with web design agency, Applecado.
Their responsiveness has been truly impressive – quick, efficient, and always on point. The team demonstrated remarkable flexibility when our requirements evolved, adapting seamlessly to change.
What sets Applecado apart is their ability to explain complex concepts in a clear and understandable manner. Their friendly and approachable demeanour made the entire collaboration enjoyable and stress-free.
We launched our first website in 2018 and the end result exceeded our expectations, meeting all our requirements with finesse. Even post-launch, the ongoing support we've received for our launch the website has been outstanding. We were so happy with the outcome, we came back to Applecado to upgrade and relaunch the website in 2023.
Applecado has been more than a service provider; they've been a true partner in our digital journey.
Highly recommend their expertise and dedication for anyone seeking a top-notch web agency.
Fran Trafford, Pristine Condition